Nurse (Italian)

Where: Lisbon (Portugal)

Extent of Work: Full Time

Click here to apply in English

Come and work with us.

Do you want to contribute to healthcare and well-being around the world? 
Are you Italian native or fluent with strong English communication skills? 
Looking to make your career in a multicultural environment in sunny and happy Lisbon
So we have the perfect opportunity for you!

Your future project: join our Italian Nurse Customer Support team.

Abbott create breakthrough products – in diagnostics, medical devices, nutrition and branded generic pharmaceuticals – that help people lead healthier lives, full of unlimited possibilities. 

As a customer service specialist in this project, your daily responsibilities will include:

  • Being part of a specialized team responsible for the patient support (through calls and emails)
  • You will offer guidance related to the latest diabetes treatment technologies, while contributing to improving patients quality of life
  • Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
  • Meet and exceed our customer service quality goals, compliance regulations and productivity targets
  • Create amazing customer experience that people value and we are proud of
  • Be responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have:

  • Graduated and experienced in Nursing (mandatory)
  • Native level of Italian (C2)
  • Intermediate level of English (at least B2) both verbal and written
  • Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
  • Analytical and problem solving skills with strong attention to detail
  • Desire to learn and advance, be a curious investigator and problem solver
  • High-speed internet access and appropriate conditions for remote work
  • Must hold EU citizenship or valid work permit for Portugal
  • Be a local candidate or willing to relocate to sunny Lisbon, Portugal

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