Customer Order Administrator (Italian)


Where: Cluj (Romania)

Extent of Work: Full Time

Click here to apply in English


• Ensure the on-time and complete entering of the orders in the ERP system

• Manage a dedicated portfolio of accounts

• Owner of customer disputes

• Send to customers order acknowledgements

• Coordinate with all internal groups to assure adequate communication and achieve high service levels

• Expedite factories and make sure items are delivered on-time and complete

• Keep a close contact with customers and inform of any delays and problems

• Handover documentation requirements to the Documentation Administration team and ensure the documentation is delivered complete and on-time

• Conduct data management activities using the ERP system

• Maintain accurate and updated task in CRM

• Make arrangements for inspections

• Keep the relationship with the clients directly by phone and e-mail


• University degree

• 2+ year experience in an order entry position preferred or similar;

• Languages: Italian and English – advanced level

• PC skills: MS Office, Internet, Outlook

• Good communication skills

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