Customer Care Specialist (Italian)


Where: Berlin (Germany)

Extent of Work: Full Time

Click here to apply in English


  • Deliver calm and smart decisions in high-pressured situations while paying attention to detail
  • Define and solve our Italian customers queries in a timely manner
  • Think fast and work proactively and always keep on top of things in a dynamic, fast-paced environment


  • Regardless of your background, you are customer focused and passionate about excellent customer service
  • Fluent in Italian in written and spoken form, you always find the right words in every situation. You also possess good English skills
  • Focused even under pressure, you take the right conclusion from our customer’s feedback and actively support the improvement of our customer service. You know your way around a computer


  • A detailed, fully compensated new starter training. Furthermore, you can look forward to on the job trainings and personal development opportunities
  • Competitive salary as well as benefits. How about 40% discount on our online shop, discount for the public transport in Berlin to name just a few?
  • We offer a pleasant work atmosphere in our open office in Friedrichshain. Shift schedules are planned in advance with 40 hours per week. Your working week is Monday-Sunday
  • A motivated and multinational team of experts to inspire and support you including a strong feedback culture

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