Where: Barcelona (Spain)
Extent of Work: Full Time
Click here to apply in English
What you will do
To complete your mission, you will do:
- Answer to incoming requests via phone, email and chat.
- Assist our customers if they have questions about our electronic reservation book, our website or app.
- Put yourself in the customer’s shoes and provide the most suitable answer or solution according to their specific needs.
Who you are
The ideal Customer Care Specialist has a native level of Italian and is fluent in English. Speaking more languages is always welcome!
Are you open-minded and have a high level of communication skills? Do you care about customer needs and always try to make their experience unique and satisfactory, because you focus on quality and love getting things done? Do you enjoy working in a dynamic, fast-paced environment? Then this job is for you!
It also would be awesome if you have some technological knowledge and troubleshooting experience in a customer support environment or you have worked with Salesforce.
What can we Offer
- Competitive fixed salary
- Ticket Restaurant
- International working environment
- Compensation for practicing sports in any gym in Barcelona
- Interesting discount in private health insurance
- Dining and leisure area + terrace
- Coffee point on each floor with coffee and tea for free
- Well-being activities and benefits (massages, fresh fruit, free snacks, team building events, etc.)