Onboarding Specialist (Italian)


Where: Vilnius (Lithuania)

Extent of Work: Full Time

Click here to apply in English

Onboarding Specialist, Agent Compliance – Italian and Spanish Speaker – Vilnius, Lithuania

Are you passionate about preventing money laundering and other criminal activity? Are you interested in being part of a cutting-edge compliance team? Join Western Union as an Onboarding Specialist, Agent Compliance.

Motivated by our values: purpose driven, globally minded, and trustworthy & respectful

We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.

Better requires process discipline and simplification

We are looking for a passionate candidate for the position of Onboarding Agent Compliance Specialist based in Vilnius, Lithuania, who will be responsible for:

  • Performing onsite and/or offsite AML/CTF/Anti-Fraud Compliance program reviews of prospect and new Agents of Western Union and its affiliates,
  • Providing support and training to Western union Agents in order to implement an effective AML/CTF and anti-fraud Compliance program.
  • Evaluating controls both internally and with our agent partners through analysis and support our partners in delivering our compliance programs.
  • Escalating compliance-related risk matters diligently and timely manner.
  • Implementing policies and procedures and work closely with the global agent oversight and regional compliance teams who will help you achieve the consistency
  • Assisting with Western Union Compliance program-related Back Office tasks and processes

For such a significant role, we require you to demonstrate the following:

  • Must be fluent in English, Italian, and Spanish languages
  • Previous work experience which required live or remote interaction with customers/partners
  • Proficient computing skills with all common Office programs such as MS Excel, Word, Outlook (but not limited to).
  • Strong Analytical and creative problem-solving skills,
  • Ability to understand law and regulations related to AML/CTF and Anti-Fraud policies and procedures
  • Traveling flexibility up to 25%, adjusted based on business needs.
  • Strong communication and interpersonal skills (oral and written)
  • Customer-oriented approach and proactiveness

What will make you stand out:

  • Understanding of appropriate global and regional Money Services Business (MSB) regulatory requirements, the Bank Secrecy Act and their effect on our business.
  • Previous work experience in compliance field and/or university degree in law or economics

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