Where: Sofia (Bulgaria)
Extent of Work: Full Time
Click here to apply in English
What to expect
- Create positive customer experience with each contact you handle
- Support customers via telephone, email or chat
- Deliver tailored service, following high quality standards
- Contribute to our great working environment
- Look for ways to constantly improve the processes and the business
To be successful you need to have
- Fluent command in Italian and English
- Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required
- Experience in a customer service environment is a plus
- Strong attention to detail in order to solve complex issues
- Readiness to take responsibilities
- Willingness to work in an international environment and be part of quickly developing and fast-paced business
- Experience in a global organization from high-tech industry is a plus
We offer in return
- The opportunity to write the history of a leading and growing multinational company
- Tailor-made training and ongoing development to help you enhance your skills in the field of online payments
- Multiple career progression opportunities in a dynamic in-house business
- Environment where product expertise, professional and personal commitment are rewarded
- Competitive remuneration and social benefits package (25 days annual paid leave, health insurance, sports card, Work Life Coaching Program, team events, company discounts, variety of soft skills, business and technical training programs)
- Fun and collaborative working atmosphere
- One of the top 10 best designed offices in the world
- Flexible working hours (shifts between 08:00 AM – 24:00 AM, including weekends)
