Customer Service Representative (Italian)

Where: Homebased in Montreal (Canada)

Extent of Work: Full Time

Click here to apply in English

For your safety and the safety of our employees

  • We are conducting our entire recruitment process virtually. 
  • Be able to pick up equipment from TTEC’s office
  • Working will be remote (from your home) – you MUST have reliable high speed internet. 
  • When we are able, you and your teammates will return to our centrally-located office at 1000 rue Saint-Antoine Ouest, Montréal to continue with your TTEC career. 

About TTEC

We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. 

As a TTEC Bilingual Customer Experience Champion, you’ll enjoy

  • Base salary up to $14.60 per hour
  • Permanent – Full Time and Part time position
  • Health and dental benefits after 90 days
  • Paid training
  • Fun, talented and witty teammates
  • Knowledgeable, encouraging, and present leadership
  • Family-friendly environment
  • Free-spirited, theme-based employee events
  • Diverse and community-minded organization
  • Career-growth and lots of learning opportunities for aspiring minds
  • Additional benefits based on performance

On a typical day

You’ll use your interpersonal and technical skills to deliver amazing customer service in a contact center environment that enables you to experience all the rewards a large, respected organization has to offer! 

  • Accept inbound calls from customers
  • Provide stellar customer service
  • Gather information form the customer to make appropriate recommendations for new products and services
  • Effectively resolve issues or concerns

Why you? What you bring:

We are looking to develop the Montreal team with exceptional people who meet the requirements mentioned below.

  • Exceptional communication skills in Italian and English (written and verbal)
  • Exceptional computer skills
  • Available Full Time without schedule restrictions
  • Ability to thrive in a dynamic environment
  • Six (6) months or more of customer service experience
  • Handy with MS Windows and other computer applications
  • Eligibility to work in Canada 

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