Chat & E-Mail Support (Italian)

Where: Sofia (Bulgaria)

Extent of Work: Full Time

Click here to apply in English

Click here to see other job offers in Italian

Who Are We Looking For

The ability, to demonstrate excellent verbal and written communication skills in Italian and English and to be customer-focused. You should be highly organized with great attention to detail and able to evaluate and prioritize customer demands.

We’re a busy team, so you’ll enjoy a fast-paced office environment working to agreed targets, as we strive to grow our brands and develop our services.

As the ideal candidate, you will have

We expect you to be familiar with MS Office, especially Word and Excel and a minimum typing speed of 40 wpm. Any customer service or contact center experience, as well as proficiency in any additional languages, will be in your benefit.

What’s in it for you?

We aim to be the world’s favorite iGaming destination, so we offer a competitive salary and generous benefits package, to reflect your role, talents and experience. We’ll also support your relocation if you are coming from a different country. Our benefits include a discretionary annual performance bonus, premium health and dental insurance for you, your partner and your children (providing you all live at the same address), and a generous company contribution into a private pension scheme each month.

As an advocate of work/life balance, we offer an annual personal interest allowance where we support personal learning outside of working hours; e.g. driving lessons, cookery classes and circus training. We also have an Employee Assistance Programme where you receive complimentary and confidential support from professionals who offer independent advice 24/7. To support you in developing your skills and career, we will provide ongoing training. We offer many more great perks such as an annual travel loan, subsidized massage sessions, free drinks, snacks, hot beverages and fresh fruit every single day.

What happens next?

We will aim to get back to you as soon as possible. If you meet the criteria you will be invited to a phone discussion, then to complete online written language assessment and finally face-to-face/Skype interview.

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