Customer Service Representative (Italian)

Where: Lisbon (Portugal)

Extent of Work: Full Time

Click here to apply in English

Click here to see other job offers in Italian

These are your responsibilities:

  • Finding individual solutions for our customers e.g. difficulties with the App, payment issues, lost items, receipts
  • Moderation in difficult situations (especially between passenger and driver)
  • Support in all matters of customer satisfaction
  • Written correspondence in Italian
  • Other related projects

These are your qualifications:

  • Practical work experience in the area of Customer Service
  • Excellent written communication skills
  • Good time management and organisational skills
  • Technical understanding and fast learning capacities
  • A warm approachable manner with strong interpersonal skills
  • Self-motivated and strong desire for new challenges within a fast growing company
  • Native in Italian and fluent in English

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