Where: Sliema (Malta)
Extent of Work: Full Time
Click here to apply in English
Click here to see other job offers in German
Preferred skills and experience
Fluent/Native verbal and written communication in German language.
Excellent verbal and written communication skills in English.
Passion for delivering outstanding Customer Service.
Ability to problem solve and find a resolution.
Competent literacy and numeracy skills.
Experience in a customer facing role.
Providing support to our customer base via Live Chat, telephone and email.
Reviewing and escalating queries from customers to your superiors when required.
Liaising with other internal teams to review queries from customers regarding several topics including payments, technical issues, verification or betting queries.