CRM/E-Mail Manager (Hungarian)

Where: Berlin (Germany)

Extent of Work: Full Time

Click here to apply in English

Click here to see other job offers in Hungarian

Our boldness, startup mindset, empathy and love for product foster a creative environment for our employees. We seek to build lasting relationships among our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can help small businesses grow.

SumUp’s Marketing team is composed by two main pillars. The first includes CRM, Public Relations, Brand, Content Management, Social Media and Product Marketing. The goal of this pillar is to make SumUp’s brand known to the world and empower our merchants to become true ambassadors of our products and company. The second pillar, Acquisition, has the goal to acquire new merchants and increase SumUp’s net revenue worldwide. This goal is achieved through strategically placed and creatively designed online and offline marketing campaigns.

What you’ll be doing in this position

  • You’ll work with our Central & Eastern Europe team to drive B2B acquisition and sales with Growth Experiments using CRM Tools

  • You will be responsible for managing our Member-get-member (Referral-a-Friend), create and set up campaigns based on ROI & payback and reports detailed results

  • You’ll create reports, analyse and drive specific recommendations for action

  • Based on analytics fine-tune our user journey: from first ideas to implementation, you’ll make sure that our customers receive the right message at the right time on the right channel, while not overlapping with other campaigns

  • You’ll set up surveys to understand our merchants even better

  • You’ll work closely together with other departments, e.g. Content Marketing, CRM Administration, Design, etc.

Requirements

  • You have 3-4 years experience in planning and executing CRM campaigns

  • You have a strong understanding of channels and communication (SMS, in-app push, email)

  • You know how to set your priorities, work independently with a hands-on mentality & an eye for the big picture

  • You have a passion for technology and making the user experience as smooth & clear as possible

  • You’re fluent in English and have excellent written and oral communication skills

  • You have the ability to evolve in a fast-changing work environment

  • You have good knowledge in HTML and CSS

  • Experience with SQL, Marketing Cloud and Tableau is a plus

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