Customer Support Associate (Spanish)

Where: Tallinn (Estonia)

Extent of Work: Full Time

Click here to apply in English

Click here to see other job offers in Spanish

Your mission:

  • Communicating with and helping TransferWise business customers over the phone and via email whilst forming valuable, long-lasting relationships.
  • Collaborating internally with operational and product teams to make sure that we are providing the best service and custom solutions for our business customers.
  • Supporting your teammates with peer-to-peer learning and constructive feedback in order to encourage and build a positive and strong learning and working environment.
  • Contributing to building the best working environment for yourself and your teammates and become a key player in a fast growing and challenging environment.

A bit about you:

  • Proven customer support experience preferably in banking, internet, tech, and telecommunication industries, or international customer care centers.
  • Excellent verbal written Spanish and English skills.
  • The ability to work independently whilst taking ownership in challenging situations.
  • Flexibility when it comes to working hours and working days as you’re required to work day, night and weekend shifts.
  • Creative, driven, motivated, friendly, and willing to learn.
  • On the lookout for ways to improve our processes, products and services.
  • Strong levels of multi-tasking and time-management skill

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