Fin&Adm Business Associate DK-FI-NO-SE

Where: Krakow (Poland)

Extent of Work: Full Time

Click here to apply in English

Click here to see other job offers in Danish, Finnish, Norwegian, Swedish

Your Role and Responsibilities
What makes IBM BTO unique:

  • global communication: want to improve your language skills? We will invest in you!
  • flexibility: employee development matters to us, that’s why every vacancy is open for internal recruitment
  • diversity: different nationalities united in one team
  • initiative: have ideas for improvements? We want to hear them!

Scope of duties:

  • manage assigned AR portfolio
  • ability to communicate in any of the above listed languages
  • perform collection tasks based on prescribed Collection tactics defined in the system/tool.
  • respond to inquiries from internal and external customers
  • do a reconciliation of accounts or research on disputed AR
  • coordinate resolution of customer disputes
  • prepare or update Desktop Procedures (DTP)

We guarantee you:

  • job contract
  • the opportunity to participate in training and language courses
  • an extensive benefits package (Multisport, OK System, private medical healthcare, life insurance, cinema tickets)
  • an induction training that will allow you to smoothly transition into your new role

Required Technical and Professional Expertise

  • Nordics scope: Danish; Finnish, Norwegian, Swedish C1
  • good communication skills, both in spoken and in written English (C1/C2)
  • good working knowledge of Accounts Receivables (AR)
  • good understanding of Business to Business (B2B) collections concepts
  • ability to manage volume of accounts and work independently
  • ability to prioritize tasks, manage multiple priorities and tight deadlines
  • good relationship-building skills and should be a Team Player
  • proficient in using MS Excel

Preferred Technical and Professional Expertise

  • Nordics scope: Danish; Finnish, Norwegian, Swedish (C1/C2)

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