Customer Service Guest (Finnish)

Where: Barcelona (Spain)

Extent of Work: Full Time

Click here to apply in English

Click here to see other job offers in Finnish

Responsibilities:

  • A lot of listening, responding and mediating between our international guests and partners to resolve issues.
  • Replying to emails and messages from customers all over the world in English and Finnish.
  • Navigating different online IT tools and browsers to provide accurate information and follow set processes.
  • Supporting your teammates and colleagues with peer to peer learning and constructive feedback to encourage a positive working environment.
  • Regular involvement with company events, team meetings and projects.
  • Most importantly, always ensuring a high level of customer service.

Skills you’ll need:

  • Written and oral fluency in English and Finnish.
  • A problem-solving and solution-driven mentality.
  • A positive, motivated mindset that’ll help you deal with some tricky customer problems.
  • An open mind to changing priorities and business processes.
  • Intermediate IT skills.
  • A desire to work in a team-based, fast-paced, international environment where you’ll embrace different cultures, nationalities and languages.

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