Where: Barcelona (Spain)
Extent of Work: Full Time
Click here to apply in English
Click here to see other job offers in Portuguese
What you will do
We are looking for a wonderful Customer Care Specialist to join our team! If you love helping people and are positive, patient and cheerful, we want to meet you!
To complete your mission, you will do:
- Answer to incoming requests via phone, email and chat.
- Assist our customers if they have questions about our electronic reservation book, our website or app.
- Put yourself in the customer’s shoes and provide the most suitable answer or solution according to their specific needs.
Who you are
The ideal Customer Care Specialist has a native level of Portuguese and is fluent in English. Speaking more languages is always welcome!
Are you open-minded and have a high level of communication skills? Do you care about customer needs and always try to make their experience unique and satisfactory, because you focus on quality and love getting things done? Do you enjoy working in a dynamic, fast-paced environment? Then this job is for you!
It also would be awesome if you have some technological knowledge and troubleshooting experience in a customer support environment or you have worked with Salesforce.
What can we Offer
- Ticket Restaurant
- Udemy for Business online courses
- International working environment
- Dining and leisure area + terrace
- Wellness/fitness reimbursement
- Team building activities
- Coffee points with breakfast, snacks and weekly delivery of fresh fruit.