Customer Service Advisor (Portuguese)

Where: Manchester (United Kingdom)

Extent of Work: Full Time

Click here to apply in English

Click here to see other job offers in Portuguese

What you’ll be doing:

  • You’ll be an advocate for our values and will do all you can to meet customer expectations – from providing support with managing their reservations to answering pre-travel questions.
  • Making a positive impact on every customer contact over multiple channels such as phone, email or live chat.
  • Developing fantastic product knowledge to help resolve customer queries.
  • Most importantly, always ensuring a high level of customer service that’ll make anyone smile.

What you need to do it:

  • Have a real passion for customer service.
  • Written and verbal fluency in English and Portuguese.
  • A natural empathy and excellent listening skills.
  • You’ll be reliable, resilient and organised.
  • You’ll have a desire to work in a fun and fast-paced environment where you’ll love to embrace different cultures, nationalities and languages.
  • You’ll have a positive, motivated mindset that’ll help you deal with some tricky customer problems.

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