Technical Account Specialist (Italian)

Where: Amsterdam (Netherlands)

Extent of Work: Full Time

Click here to apply in English

Click here to see other job offers in Italian

What you’ll do

  • You are responsible for the  merchants’ full lifecycle (integration, expansion and operational excellence).
  • Be an internal product advocate, track product processes and contribute to the platform feeding back feedback and issues you get back from merchants.
  • Advising merchants regarding the best implementation practices and also address specific merchants’ issues.
  • Be a key source of knowledge on the Adyen platform and APIs, the underlying technologies, and industry-standard integration methods and best practices.
  • Work on internal projects that will help scale the international support team within Adyen.

Who you are:

  • You are innovative, have strong problem-solving capabilities and able to adapt to new processes and procedures quickly, while dealing with many varied technical support requests and challenges.
  • You are self-driven, flexible, and have the ability to maintain high levels of productivity with minimal supervision.
  • You’ve had previous exposure to environments rich in uncertainty and you show a resulting track record of successfully dealing with ambiguity.
  • You make quick informed decisions under pressure and prioritize appropriately based on urgency, necessity and both internal and external requests.
  • You have affinity with internet technologies and knowledge of technical processes (think SQL / HTML / JavaScript / PHP / Java / Scripting).
  • You have native, bilingual or full professional proficiency (written and verbal) in English and Italian.

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