Where: Miami (United States)
Extent of Work: Full Time
Click here to apply in English
Click here to see other job offers in Spanish
Fluent in English & Spanish, and eager to explore new technology. You have the ability to learn new concepts and solve problems thoughtfully and effectively. You have front-facing customer service experience in any industry, strong critical thinking skills, you know how to identify challenges and solutions.
You also have a high school diploma or equivalent.
As a Customer Solutions Representative – Spanish, you will:
- Provide Wix users with technical solutions.
- Analyze user behavior, content suitability,and relevance to determine their effect on user satisfaction.
- Develop and maintain positive customer relations and satisfaction.
- Influence the way we support our users and improve it to make sure our users’ experience is the best possible.
- Work with all other departments and product teams, and liaise with them about our users’ needs.