Customer Support Specialist (Spanish)

Where: Miami (United States)

Extent of Work: Full Time

Click here to apply in English

Click here to see other job offers in Spanish

You are:

Fluent in English & Spanish, and eager to explore new technology. You have the ability to learn new concepts and solve problems thoughtfully and effectively. You have front-facing customer service experience in any industry, strong critical thinking skills, you know how to identify challenges and solutions.

You also have a high school diploma or equivalent.

As a Customer Solutions Representative – Spanish, you will:

  • Provide Wix users with technical solutions.
  • Analyze user behavior, content suitability,and relevance to determine their effect on user satisfaction.
  • Develop and maintain positive customer relations and satisfaction.
  • Influence the way we support our users and improve it to make sure our users’ experience is the best possible.
  • Work with all other departments and product teams, and liaise with them about our users’ needs.

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