Where: Athens (Greece)
Extent of Work: Full Time
Click here to apply in English
Click here to see other job offers in Hungarian
- Assist our customer base via Live Chat, telephone, Skype and email with a wide variety of account queries including payment, login, verification and bet queries.
- Respond promptly to customer inquiries
- Handle complaints, provide appropriate solutions
- Direct unresolved requests and issues to internal departments and follow up to ensure resolution
- Record inquiries, comments and complaints
- Enhance customer experience through feedback you give to Product teams.
- Excellent/Native verbal and written communication skills in Hungarian
- Excellent verbal and written communication skills in English
- Prior experience in a similar role is appreciated
- Computer literacy
- Excellent communication and interpersonal skills
- Flexibility to work on shift rotation.