Customer Service Agent (English)

Where: Valencia (Spain)

Extent of Work: Full Time

Click here to apply in English

Click here to see other job offers in English

WHAT DO WE OFFER?

– A unique possibility to have an amazing time in Europe´s coolest city;

– A very cool office, right next to Nuevo Centro, a mall filled with shops and restaurants;

– A team of 80 amazing colleagues with 22 different nationalities and an average age of 27;

– Hola! Free Spanish classes with your colleagues;

– A lot of extras: breakfast, lunch and dinner all taken care of, very healthy and delicious freshly prepared. Also, the best drinks and events, need we say more?

– Good compensation, including a bonus-scheme.

Requisitos
WHAT ARE WE LOOKING FOR?

– Native in English.

– A completed Bachelor degree;

– Experience with Customer Service;

– Experience with InDesign or other artwork skills are a huge plus;

– You are super customer-friendly and enjoy being in touch with customers;

– You have a real hands-on mentality;

– You are dynamic and flexible and therefore you fit in well with the company environment;

– You are a real team player and a great addition to our amazing team;

– You think in solutions, and you excel in problem solving in a creative way;

– You are available throughout the whole week, so also on an occasional evening and weekend day;

– You live in or around Valencia (or you are planning on moving there).

Responsabilidades
WHAT WILL YOU DO?

– You are the first contact with customers when there are issues and you know exactly how to solve this in the best and fastest way possible;

– You are super customer-friendly, nothing is too much to ask and you do everything within reach to make the customer happy;

– You guide customers with their orders and make sure they make the right decisions;

– You act proactively in finding new ways to optimize processes with the goal of minimizing the amount of complaints we receive.

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