Lodging Partner Associate (Arabic)

Where: Prague (Czech Republic)

Extent of Work: Full Time

Click here to apply in English

Click here to see other job offers in Arabic

What You’ll Do

  • Promote excellent partner relations by managing accurate responses with a positive attitude and service behaviour
  • Respond to inquiries or requests in inventory management, data entry and training
  • Call partners to resolve current and future issues (questions, changes, etc.)
  • Providing supplier self-service support and maintenance.
  • Flexibly adhering to defined procedures, standards and performance expectations.

Who You Are

  • Proficiency in English and Arabic language skills
  • Diploma, University Degree; or equivalent
  • Experience in customer service oriented industry.
  • Hotel/Travel -industry experience will be a plus.
  • Fluency with internet, computer usage and web-based application skills
  • Experience with Microsoft Office products and various call center support programs.

Relentlessly Strive for Better

  • Solutions mindset and a real passion for the partner and the traveler experience.
  • Ability to handle situations effectively; to set expectations and deliver information in a positive way.

Have a Bias to Action

  • An individual who will take ownership of problem resolution.
  • Excellent time-management and prioritisation skills.

Be Open and Honest

  • Listens carefully and attentively to others’ opinions and ideas
  • Listens to others’ perspectives and clarifies meaning before responding.

Be Data Driven and Business Judgement Led

  • Keen eye for detail and high level of accuracy.
  • Exercise good judgment in decision-making

 

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