Customer Relations Executive (Hungarian)

Where: Manchester (United Kingdom)

Extent of Work: Full Time

Click here to apply in English

Click here to see other job offers in Hungarian

What you’ll be doing:

  • Managing the post rental issues of customers & liaising between them and our suppliers.
  • Investigating customer queries and complaints through a thorough analysis of the details provided.
  • Manage customer’s expectations on timescales and potential resolutions.
  • Complete the full administrative cycle of documenting the customers/suppliers comments on the relevant systems.
  • Issue refunds/compensation within the agreed guidelines.

What you need to do it:

  • You’ll love helping people and will genuinely enjoy the challenge of restoring faith when things haven’t gone according to plan.
  • Written and verbal fluency in English and Hungarian.
  • Take ownership of your work and multi-task well.
  • You’ll be resilient & have wonderful time management skills.
  • You’ll have a desire to work in a fun and fast-paced environment where you’ll love to embrace different cultures, nationalities and languages.
  • Keep calm under pressure, confidently work and deliver to deadlines and understand the importance of time sensitive issues.

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