Client Relations Manager (Hungarian)

Where: Limassol (Cyprus)

Extent of Work: Full Time

Click here to apply in English

Click here to see other job offers in Hungarian

The main responsibilities of the position include:

  • Developing and maintaining excellent relationships with prospective and existing clients
  • Responsible for activating new client leads and follow up on potential clients
  • Handling client inquiries appropriately and ensuring that high level service is provided
  • Performing personal clientele analysis and taking actions as required
  • Dealing with clients’ inquiries via live chat, email and telephone
  • Performing personal clientele analysis and taking actions as required
  • Staying abreast with the latest developments, products and marketing promotions that XM launches and the relevant terms and conditions; and communicating them to the clients
  • Ensuring compliance with the company’s legal guidelines and compliance procedures
  • Providing suggestions on system enhancements
  • Acting in the best interest of the company at all times, and cooperating with the rest of the Client Relations team in order to perform business development
  • Contributing to the team effort by achieving targeted results
  • Cooperating effectively with other departments as necessary

Main requirements:

  • Degree in a business-related field
  • Client handling experience in the financial services sector is a definite plus
  • Fluent Hungarian speaker with excellent oral and written skills in English
  • Reliable, with integrity of character
  • Ability to multitask and maintain a high-level of organization
  • Outstanding communication and interpersonal skills
  • Dynamic, innovative and target oriented
  • Strong computer literacy
  • Valid work permit required
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