Where: Warsaw (Poland)
Extent of Work: Full Time
Click here to apply in English
Click here to see other job offers in German
What will you do?
As a Customer Service Agent, you will handle Business to Business relations with our customers. Mainly, you will be responsible for:
- Providing excellent customer service in an inbound customer contact environment via email or chat
- Providing Business to Business Support services with emphasis on online advertising sector, and social media
- Maintaining high customer satisfaction experience
What we expect from you:
- Very good communication skills in English and German
- Good grammar and typing accuracy skills
- Stress resistance
- Customer service/Call center experience nice to have
What we can offer:
- Using foreign language and new technology solutions daily, cooperating with various global Clients.
- Constant support and clear development path from your first day at office – dedicated Buddy, who will help you in adjusting to the new workplace.
- Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings.
- Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are.
- A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life.
- Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives.
- Full work comfort – private medical care, life insurance, access to MyBenefit platform, bonuses for referring new employees
- Modern, ecological office in city center with convenient connection for all means of transport (incl. chill room, game room, free bicycle parking and coffee-breaks at terrace.)