Collection Agent (English)

Where: Berlin (Germany)

Extent of Work: Full Time

Click here to apply in English

Click here to see other job offers in English

These will be your tasks

Debt Receivables Agent full-time EN (f/m/d)

The Collection Agent will initiate the appropriate action to collect past due balances and record accurate notes on outstanding accounts.

· Collect payments on overdue bills, either by means of telephone or other

· Debtors Management (processing of dunning runs, resolving customer questions regarding outstanding invoices)

· Negotiating payment plans with our clients that fail to pay on time

· Examination of claims and independent clarification of payment differences

· Perform the written correspondence and negotiations with debtors, lawyers, and other third parties

· Supporting our clients regarding clarification of current invoices

· Support the Order Management and Billing Team during month end closing period

You’re offering these qualifications

· Experience in debt collection / debtor management / order management or call centers is preferable

· You have strong communication and negotiation skills

· You are experienced in using MS Office with good Excel knowledge

· You will have basic accounting knowledge (advantageous)

· You are a native English or fluent in English – other languages on proficient level are an advantage: DE, ES, FR

We’re offering these benefits

· We will provide you with a competitive remuneration package

· We will help you with relocation if necessary

· Central location of our lovely Berlin office in Mitte close to Checkpoint Charlie

· Various social events and annual parties

· We ensure a friendly and supportive work environment to help you do your best


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