Technical Support Agent (Hungarian)

Where: Prague (Czech Republic)

Extent of Work: Full Time

Click here to apply in English

Click here to see other job offers in Hungarian

Conduent is the world’s largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it’s digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning – Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at www.conduent.com.

 

Job Description

Req ID: 2019-11690
Locations: Prague, Prague, Czech Republic
Job Type: Full-time regular

We have a unique opportunity for you to join our team in Prague as Technical Support Agent with Hungarian.

We will provide you with all needed trainings, support and knowledge to provide the best possible support for our customers over the phone. Most of the time you are the first point of contact regarding deferent software troubles with smartphones, tablets or computers.

We expect from you:

  • Willingness to learn and grow with company, career growth is possible
  • Work in the team
  • Willingness to deal with different situations and different types of customers
  • English on conversational level and native/fluent Hungarian
  • Previous experience in customer sphere will be a great advantage
  • Knowledge of PC, smartphones is a plus, however all necessary. Trainings will be provided during first 3 weeks.
  • Ability to remain calm when dealing with emotional, difficult or distressed customers
  • Familiarity with iOS and/or macOS, or comparable technology, is preferred.
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