Customer Care Agent (German)

Where: Cork (Ireland)

Extent of Work: Full Time

Click here to apply in English

Click here to see other job offers in German

Description

Welcome to Zazzle, a world of customized products made for you, with love. The mindset at Zazzle is that anything is possible. With the right people and the use of cutting edge technology, we believe, we can connect the world at large to the creativity of the individual. Our internal team is the best at what they do: smart; creative; and motivated. Join us, we’ll provide the training you will need to make you even better.

Zazzle prides itself on creating an amazing, fun, easy, social and reliable service. You must be willing to take a fresh approach as you respond to customer inquiries via e-mail, on the phone, chat or social media.

Overall, this position requires you to easily adapt to our delight philosophy and provide outstanding customer service to every customer, every day.

When you first join you will complete two weeks of comprehensive training. Afterwards, you`ll be assigned to a designated team, who will make you feel welcomed and support you.

We are currently expanding our Customer Care Operation and have vacancies for CS Agent to work in our International Team.  This is a permanent position with a competitive salary and full benefits to include private health care. Office working hours Monday to Friday, no weekend work. 

Requirements

Excellent written and spoken English and fluent German
Proven success in managing difficult customer situations
Team oriented and works well with others
Quick learner and able to apply techniques in a fast-paced, high pressure and demanding environment
Strong attention to detail, can multi-task and is organized
3rd level degree or diploma.

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