Sr Operations Specialist AR-ES

Where: Berlin (Germany)

Extent of Work: Full Time

Click here to apply in English

Click here to see other job offers in Arabic and Spanish

The Global Restaurant Operations team at Delivery Hero consists of smart and driven people from all around the world who work closely together with our entities worldwide to ensure each and every local or regional operations team performs in their most efficient way. We assist senior management and the local teams to make their operations run smoothly. Furthermore, we are responsible for understanding the quality of our restaurant partners experience of our products and services globally to identify new feature requirements to feed into the product roadmap.

Your mission:

  • You identify improvements in our products, services and processes that enhance the experience of our restaurant partners
  • You take ownership of global (functional) initiatives to strengthen our restaurant partner relationships
  • You work across multiple countries with the country’s executive teams
  • You provide senior management with regular project performance reports and presentations
  • You consolidate and distribute best practices from different countries
  • You support senior management in ad-hoc reports, business cases and other critical topics

Your heroic skills:

  • You gained at least 2-5 years of professional experience executing operational improvements in a dynamic, entrepreneurial environment
  • You have a degree in business, mathematics, engineering, science, economics or another analytical based subject
  • You possess a hands-on mentality and logical thinking skills
  • You know how to use data to derive insights and quantify problems using solid spreadsheet skills and also know when a spreadsheet is not the right tool for the job (proficiency in SQL, Python, Tableau, and/or Looker would be a plus)
  • You are highly motivated and communicative, independent and pragmatic in handling business challenges
  • You are willing to travel internationally
  • You are fluent in English (proficiency in Arabic, Spanish and/or Korean would be a plus)
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