Customer Service Agent (Danish)

Where: Valletta (Malta)

Extent of Work: Full Time

Click here to apply in English

Click here to see other job offers in Danish

You will be a part of a seamless Customer Service function, working to achieve our goal of the best Customer Experience. Not only that, your opportunity to learn and progress within Betsson is limitless!

We want you to excel in the following:

  • Help both Danish and English speaking customers via e-mail, chat and telephone
  • Work together with your team to reach the best customer satisfaction (including other KPI’s)
  • Translate promotional texts and/or customer surveys in your local language
  • Manage customer accounts

WHAT’S IN IT FOR ME?

Here at Betsson not only do you get the chance to work across our leading markets but also with a team of excellent Customer Service Agents. There will be ample opportunity to progress your own skills, develop your knowledge of the iGaming industry and be a part of a multicultural, friendly environment. We want our employees to embody the value of One Betsson and enjoy the perks of being a Betssonite!

YOU’RE GOOD AT:

  • Communication written and verbal in both Danish and English
  • Strong Microsoft Office knowledge
  • Background in customer service, this can be face to face, online or via phone calls
  • Multi-tasking and time management

EXTRA AWESOME:

  • Previous iGaming experience
  • Additional language skills: Norwegian, Finnish, Swedish…
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