Where: Milan (Italy)
Extent of Work: Full Time
Click here to apply in English
Click here to see other job offers in French
Do not miss the opportunity to join The Dedica Anthology, an Italian luxury hotel chain, where hospitality is a genuine passion, love and dedication towards our Guests.
We are looking for an enthusiastic Reservations Agent who will be part of our Reservation team based in Milano.
He/ She will focus on ensuring a professional Reservation service with a strong attention to details and guests needs.
Reporting to the Reservation Manager, he/she will consistently offer professional, friendly and engaging service, building rapport and establish brand loyalty through reservations process;
The ideal candidate has:
• Diploma in Hotel Management.
•Fluent Knowledge of Italian and French (both written and spoken).
•Good Knowledge of English (both written and spoken).
•Excellent communication skills (multi-lingual preferred).
•Passion for hotel industry with focus on customer satisfaction.