Credit Collector (Portuguese)

Where: Amsterdam (Netherlands)

Extent of Work: Full Time

Click here to apply in English

Click here to see other job offers in Portuguese

Who You Are

  • A highly motivated, enthusiastic, target driven individual with professional sales and phone skills, with a positive attitude.
  • A proficient user of the Portuguese language, with any additional European language as a plus, Spanish preferred..
  • Proven experience in Collections, Customer Service and/or the Travel Industry.
  • With a good knowledge of the Microsoft Office suite.
  • Capable of working collaboratively in a team environment.
  • Having strong assertiveness and negotiating skills, with an analytical approach, being able to identify risks proactively

What You Will Do

  • As a Credit Collector you will craft relationships with our partners to collect their debt, mainly by phone, but also via email.
  • You will actively promote our preferred payment methods.
  • You will solve queries and invoice disputes from the partners.
  • You will effectively collaborate with business partners internally and externally to improve collections processes and meet departmental expectations, deadlines, collection targets.
  • You will act in accordance with our EGP values: People Centric, Continuous Improvement, Empowerment, Partnership and Transparency.
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