Channel Services Specialist (English)

Where: Budapest (Hungary)

Extent of Work: Full Time

Click here to apply in English

Click here to see other job offers in English

The job:

  • Remotely support our global distributor & reseller network (email and phone)
  • Educate and enable service agents from our distributors and resellers
  • Feed customer reports back to our international engineering team
  • Print in 3D to your heart’s content
  • Represent Formlabs as the first point of contact
  • Skillfully manage challenge issues all the way through to a resolution

You:

  • Are tech savvy – ideally with experience in 3D printing or have a deep understanding of other electro-mechanical systems
  • Are analytical – you have the ability to quickly diagnose and resolve technical issues
  • Are a great communicator – you are a great listener, and consciously choose your words and tone in your writing and speaking, while keeping proper spelling and grammar in check;
  • Fluent in English – other languages are a plus

Bonus skills:

  • Experience with 3D modeling, printing, digital fabrication, and CAD
  • Finesse on the phone; you know when to listen and when to talk
  • Ability to organize and manage your own time and workload
  • Experience in B2B Service
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