Where: Sofia (Bulgaria)
Extent of Work: Full Time
Click here to apply in English
For one of our clients – we’re seeking a highly-organized individual for the position Non voice Customer Support Specialist with Czech, Polish, Hungarian, German, Dutch, Swedish.
Essential Duties and Responsibilities:
* Provide support and issue resolution to customers, subcontractors and end users via email;
* Respond to problems and issues as reported by internal and external customers in a timely fashion;
* Data entry of information into the system;
* Maintains confidential and valuable information, applications and data;
* Providing timely reports and feedback to customers.
* Fluency in Czech, Polish, Hungarian, German, Dutch, Swedish;
* Attention to detail;
* Able to work independently and to meet deadlines;
* Excellent communication, interpersonal and organizational skills;
* Knowledge of Microsoft Office applications (i.e. Word, EXCEL, and Powerpoint).