Where: Belfast (United Kingdom)
Extent of Work: Full Time
Click here to apply in English
Click here to see other job offers in Portuguese
Every day you’ll make a difference to our Clients’ customers:
- Providing an outstanding customer or sales experience as required, which is relevant, memorable and personal.
- Become a champion in delivering world-class customer service and a true ambassador for our Clients’ brand and services.
- Assisting customers via email, social media, web, and phone.
- Maintaining and promoting a positive attitude whilst meeting productivity goals.
- Working on your own and as part of a cohesive supportive team.
- You will be comfortable in a fast-paced, performance-based environment with plenty of dynamic change, ready to embrace a changing marketplace and new technology.
- You will seek ongoing learning on our Client’s services and the industry.
Get In Touch If You Have
- Fluent written and spoken English & Portuguese
- The desire to live and work abroad.
- A minimum of 6 months experience in a customer service role (in any sector).
- Experience with Microsoft Office & strong working knowledge of internet. The ability to learn and adapt to new software.
- The ability to work to targets, handling times and customer satisfaction.
- Experience of working in a team environment.
- The ability to communicate effectively via telephone, with active listening, as well as the ability to communicate effectively via email, social media and live chat.