Customer Service Representative DE-ES-IT

Where: Uppsala (Sweden)

Extent of Work: Full Time

Click here to apply in English

Click here to see other job offers in German, Spanish, Italian

Job scope outline

  • Provide a professional support to our internal and external customer.
  • You will be responsible for region, UK, Nordic.
  • Manage incoming enquires/requests on phone/mail.
  • Main daily task is to process incoming orders and secure we deliver goods and invoices.
  • Renew agreement and contracts with end users in your region.
  • Collaboration with logistic and production to schedule delivery of goods
  • Support Account managers in your area with quotes, margin analysis, product information, delivery times, tender certificates, legal documents etc.
  • Maintain and constantly improve our quality of service to the customer.

Education and Experience

  • Work experience from customer service role

Required Qualifications

  • Fluent in English written and verbally.
  • Structured and organized
  • Knowledge of working in administrative environment
  • ERP system experience like Dynamics is a plus
  • A reliable team player with strong interpersonal skills
  • Good communication skills, internal and external.
  • Service minded.
  • Manage different cultures, languages and nationalities.
  • Other Language skill is an advantage (German, Spanish, Italian)

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