Where: Porto (Portugal)
Extent of Work: Full Time
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Description of the role:
The Banking Operations Professional will perform the follow-up of operations by contacting a portfolio of clients, either through email or phone, inserting data and clients’ instructions, controlling risks and procedures and analysing and reporting information to the client base on their questions and queries.
ü Academic Degree (preferential) or 12th grade (mandatory);
ü At least 3 years of professional experience (mandatory);
ü Fluency in English (mandatory);
ü Good notions of Economics;
ü Advanced knowledge of Microsoft Office tools, namely Excel and PowerPoint;
ü Team work, Analytical thinking, Positive attitude, Organisational commitment, Customer Service orientation and Focus on results.