Customer Service Agent (English)

Where: Valencia (Spain)

Extent of Work: Full Time

Click here to apply in English

Click here to see other job offers in English

What you do

  • You are the first contact with customers when there are issues and you know exactly how to solve this in the best and fastest way possible;
  • You are super customer-friendly, nothing is too much to ask and you do everything within reach to make the customer happy;
  • You guide customers with their orders and make sure they make the right decisions;
  • You act proactively in finding new ways to optimize processes with the goal of minimizing the amount of complaints we receive.

What we are looking for

  • A completed Bachelor degree;
  • Experience with Customer Service;
  • Experience with InDesign or other artwork skills are a huge plus;
  • You are super customer-friendly and enjoy being in touch with customers;
  • You have a real hands-on mentality;
  • You are dynamic and flexible and therefore you fit in well with the Helloprint environment;
  • You are a real team player and a great addition to our amazing team;
  • You think in solutions, and you excel in problem solving in a creative way;
  • You are available throughout the whole week, so also on an occasional evening and weekend day;
  • You live in or around Valencia (or you are planning on moving there);
  • Native English.

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