Customer Service Representative (German)

Where: Limerick (Ireland)

Extent of Work: Full Time

Click here to apply in English

Click here to see other job offers in German

Key Responsibilities:

 

  • Customer Service – provide e-mail and phone support to our customers to the required standard which ensures a good balance between productivity and quality
  • Ability to liaise with other departments as necessary
  • Identify process improvement opportunities and raise through the appropriate forum
  • Support customers directly on the ground at major events around the world
  • Any other tasks as required

 

Skills and Attributes:

 

  • Team player
  • Takes ownership
  • Organised and reliable with attention to detail
  • Excellent multi-tasking skills
  • Work well under pressure
  • Hungry to take on responsibility and a willingness to do adhere to strict deadlines
  • Outstanding written and oral communication in English and language applied
  • A sense of humour and positive, “make-it-work” attitude
  • Must be comfortable with standard MS Office software (Outlook, Word) and quick to understand new software tools
  • Fluency in English and German

 

Experience & working hours:

 

  • 1 – 2 years of professional experience
  • You will be working a 40-hour week
  • Must be willing to work shifts during evenings and weekends
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