Customer Care Assistant DE-ES-FR-IT

Where: Budapest (Hungary)

Extent of Work: Full Time

Click here to apply in English

Click here to see other job offers in German, Spanish, French, Italian

As an assistant the primary job is to:

  • close duplicate and spam tickets that have been identified as such
  • populate the ticket reason code directly on the system based on the nature of the query to accelerate the allocation of the task to right person
  • request specific documentation for foreign rentals via email using a template provided by the BSC team
  • handle non customer service issues by dispatching the request to relevant teams

If you’d like to join, this could a career-defining opportunity within a successful and fast growing business where you could establish your future career through gradual development and growth. It’s a very exciting place to be — dynamic, creative and collaborative.

We are looking forward to your application if you:

  • speak English on fluent level and preferably also any of the following languages: French, Italian, Spanish, German (both verbal, written)
  • can use Microsoft Office (Word, Excel, PowerPoint etc) confidently
  • enjoy an open-minded, dynamic, young and multi-cultural environment
  • have excellent communication and problem solving skills
  • are flexible and able to adapt to changes
  • believe in team work and cooperation
  • don’t want to miss an opportunity that could possibly lead to a permanent employment offer once you are ready to work full time on a permanent basis and have proved your expertise and commitment
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