Customer Service Representative (Hungarian, German, French, Portuguese, Spanish)

Where: Brno (Czech Republic)

Extent of Work: Full time

Click here to apply in English

Invest into your future with biggest non-state employer in Brno!

In a perfect world you are:

  • A good listener with passion to help others
  • Polite, tactful and patient (comes in handy with demanding customers)
  • Able to analyze information and solve problems
  • A team player
  • With at least basic computer experience and hungry to learn more
  • Able to understand the difference between a scanner and a shredder 🙂

In a CSR position you will:

  • Provide customer support to employees of our partner companies
  • Handle inbound and outbound calls, emails and chats
  • Discover IT services to their full capacity
  • Gain real skills and work experience
  • Get unmatched career choice opportunities

You can expect the following Benefits:

  • Support for your visa application
  • Extra 5 days of paid holidays
  • Attractive mobile tariff for all employees
  • Multisport Card (800 sport and relax centers in 140 cities over Czech Republic)
  • Private medical insurance plan
  • Pension and life insurance
  • Attractive referral bonus programs
  • Access to vast platform of self-education programs, certifications, free language courses
  • Relocation assistance (for German, Dutch and French language)
  • Various IBM employee discounts (restaurants, electronics, beauty salons etc.)
  • Language, soft skills and IT skills improvement

Required Technical and Professional Expertise:

  • Are sociable person
  • Have great listening skills and passion to help others
  • Are polite and tactful (even with some not very happy customers)
  • Are able to analyze information and solve problems
  • Are always optimistic and positive (or just trying to be)
  • Have some basic IT skills

Preferred Technical and Professional Experience:

  • Basic computer experience with Windows, Mac or Linux operating systems
  • Language skills on communicative level

You will have the opportunity to:

  • Join our Succeeding@IBM Program – a structured on-boarding and development program
  • Become part of our diverse and multinational community and collaborate within global and local teams
  • Gain knowledge and develop skills through our world-class trainings
  • Benefit from mentoring and coaching
  • Balance your work with your life and enjoy a flexible working environment


Please, take in consideration, that should your application be successful, our recruiters will contact you.

Required Technical and Professional Expertise

  • Are sociable person
  • Have great listening skills and passion to help others
  • Are polite and tactful (even with some not very happy customers)
  • Are able to analyze information and solve problems
  • Are always optimistic and positive (or just trying to be)
  • Have some basic IT skills

Preferred Tech and Prof Experience

  • Basic computer experience with Windows, Mac or Linux operating systems
  • Language skills on communicative level

EO Statement
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Preferred Education:Bachelor’s Degree
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