Where: Budapest (Hungary)
Extent of Work: Full Time
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Click here to see other job offers in German
- To deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone and email)
- Understand and deliver business strategies and improve customer services through the execution of self-service
- Accountable for meeting individual and team goals (KPIs)
- Continuously identify work process improvements and communicate to Team Leaders and (or) Managers.
- MUST have advanced command of spoken and written German & English language (level C1 or higher according to The Common European Framework )
- At least 2 years of working experience in the related field is required.
- Immaculate telephone manners and communication skills.
- Excellent listening skills, critical-thinker with attention to detail.
- Minimum typing speed of 35 words per minute
- Willing to work on rotating shifts
- Ability to work in both a team environment and independently
- Demonstrate high degree of integrity and confidentiality