Customer Support Agent (English)

Where: Lisbon (Portugal)

Extent of Work: Full Time

Click here to apply in English

Click here to see other job offers in English

The Job.

In this role, you will be a Sales Executive for one of the top worldwide Hardware and Software Company. This American multinational technology company develops, manufactures, licenses, supports and sells computer software, consumer electronics and personal computers and services.
Your main responsibilities are:
– Be the first point of contacts for clients (via phone, email or chat)
– Qualify and understand customers’ needs
– Position the competitive offerings and provide customers with appropriate solutions
– Identify and generate business opportunities and revenue pipeline
– Foster a positive and collaborative experience for prospects
– Provide technical products overview and insights to the customers
– Manage Sales cycle and drive repeat business through managing strong relationships with users

The Profile.

– You have a native level of UK English
– You have previous experience in Sales for at least a year (experience in a contact center or B2B is a plus)
– You have good knowledge of the UK market
– You have business acumen and good negotiation skills
– You have a strong sales drive and do not give up attitude
– You are motivated, reliable and committed in your work
– You have a drive for excellence and professionalism
– You are a real team player and willing to work with many other nationalities

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