Customer Support EN-FR-DE-ES

Where: St Petersburg (Russia)

Extent of Work: Full Time

Click here to apply in English

Click here to see other job offers in English, Spanish, German and French

Required experience: 1-3 years

Full time, shift schedule

Company developing educational interactive product in field of chemistry, physics and biology demonstrating real science is looking for a specialist to customer support service. Company sales their products through all over the World.

Responsibilities:

  • Communication with clients on support questions through three ways: chat, email, phone consultations;
  • Managing of customers tickets through internal database
  • Problem solutions and assistance to clients;

Requirements:

  • Native English Speaker (or person lived abroad for many years, preferably at school or University)
  • Other languages (German, Spanish, French) will be an advantage (written skills to be able to solve problem with dictionary)
  • Experience in customer service/human relations will be an advantage
  • Ability to understand customer’s problems and offer a perfect solution for their needs
  • Good communication skills

We are looking for a person who likes to work with people and interested in chemistry, biology, mathematics and IT.

Conditions:

  • A-class office, m. Kirovsky Zavod
  • Employment according to The Labour Code
  • Tuition assistance, books, educational courses
  • Private Medical Insurance
  • Lunch is payed by company
  • Working schedule, 40 hours/week, 14:00 – 22:00 (+/-) flexible
  • Extended vacations – 30 calendar days
  • Full time (students are not accepted)
Advertisements
willyworka

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.