International Travel Advisor DE-PT-IT-ES

Where: Paris (France)

Extent of Work: Full Time

Click here to apply in English

Click here to see other offers in Spanish, Italian, Portuguese, German

As true ambassador of Homerez and its values, you are in charge of the happiness and the satisfaction of our customers :

  • You bring clear, structured and pragmatic answers to the questions of travelers / owners, mainly by email,using your beautiful pen to convince and finalize the reservation request.
  • You continually test new approaches to get more and more bookings
  • You solve incidents and disputes by finding solutions to each problem encountered.
  • You retrieve customer feedback and share feedback with the entire team

You will eventually work some week-ends and holiday depending on the schedule.

REQUIREMENTS

You are not a 5-legged sheep ? It does not matter, neither are we !

You have every chance of succeeding at Homerez if :

  • You are native-ve or bilingual spanish or portuguese or italian or german (required)
  • You are ideally from a commercial, tourism or real estate education background.
  • You ideally have a first successful experience on a customer service position ideally in tourism / travel or a first experience as a community manager oriented customer manager (yes, the internship counts too).
  • You have excellent writing skills and an irreproachable spelling.You are curious and full with ideas
  • You are not afraid to pick up the phone and finish an e-mail at the same time.
  • Passionate about human contact: you like to listen, understand and solve problems.
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