Where: Budapest (Hungary)
Extent of Work: Full Time
Click here to apply in English
Click here to see further offers in Danish
Job Description :
Diageo is the world’s leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness.
Our purpose – Celebrating life, every day, everywhere – has an important role in our company, for our people, our brands, in how we perform and how we create shared value.
Diageo Business Services have been operating in the heart of Budapest for 15 years and provide added value for the company on a global level in the area of Finance, HR, Commercial Support, IT, Treasury and Business Intelligence.
Maximising cash flow and minimising bad & old debt
Provide world class back office support for the customer teams and in market finance teams to ensure customer spend payments are processed on time, customers receive their money back hence paying Diageo on time in return.
Proactive cash collection
Handle daily order release
Customer queries and issue resolution (e.g. price, delivery issues)
Manage relationship with customers, with the market (account managers, credit risk manager, Finance manager) and internally (e.g. customer service team, supply team, warehouse)
Manage credit risk (monitor payment behaviour of customers and propose credit limit changes)
Manage customer ledger (up-to-date information about overdue items)
Maintain customer documentation
Reporting (daily, weekly and monthly reports)
Continuously improve the credit control/customer spend process
Ensure all SAP documents are billed and delivered to customers
Excellent interpersonal and communication skills, assertiveness
Proactive, solution-focused mind-set
Positive “can do” attitude
Ability to effectively prioritise customer issues and build on customer knowledge when making decisions
Ownership, entrepreneurial attitude to drive issues towards resolution
Accuracy, attention to details
Delivers on promises
Responds positively to direction and shows energy in delivering what is expected within own area of work.
Receptive to feedback and is willing to learn from mistakes
Active team player, always helps others
Good knowledge of internal and external business partners
Understands and complies to controls in own area
How to Serve:
University or College degree and 1-2 years relevant experience
Solid Credit Control experience
Fluent language skills – Danish
Solid English language skills – company language
Has some financial knowledge
Has Solid PC literacy, strong Excel skills (SAP knowledge is an advantage)