Market Specialist (Portuguese)

Where: Dublin (Ireland)

Extent of Work: Full Time

Click here to apply for this job

Click here to see other offers in Portuguese

RESPONSIBILITIES
  • Use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users in the Portuguese market
  • Gather and analyse relevant data by creating and interpreting reports, dashboards and presentations
  • Develop ways to improve the overall user experience on the site by improving our processes, tools and policies
  • Identify and lead end-to-end operational improvement opportunities and ensure on-time delivery of critical initiatives
  • Collaborating with cross-functional teams
  • Use your problem solving skills to resolve large and complex business problems
  • Remain up to date on key workflow changes, operational guidelines, policy updates and our Community Standards
  • Investigate and resolve issues that are reported on Facebook such as requests for account support and reports of potentially abusive content including but not limited to graphic images, videos and writings, offensive or derogatory language, and other objectionable material
MINIMUM QUALIFICATIONS
  • Bachelors degree and/or masters ideally in mathematics or a scientific discipline
  • Professional experience within operations, project management, consulting, or equivalent environment
  • Experience gathering and analysing data to influence business decisions
  • Strategic thinker with strong analytical and creative problem-solving skills
  • Ability to effectively communicate and work in collaboration with teams
  • Self-starting, intellectually curious and creative individual comfortable operating in a fast paced, ever changing environment
  • Fluency in English and Portuguese is essential to business standard
PREFERRED QUALIFICATIONS
  • Technical and data skills such as Excel and SQL and experience with visualisation tools such as Tableau
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