Where: Sofia (Bulgaria)
Extent of Work: Full Time
Click here to apply in English
This job is perfectly suited for a recent graduate who has great technical skills, interacts well with others, and has effective communication skills.
• Actively work with customers to answer technical questions via email, phone and chat
• Work closely with the Expert team to answer Customers’ technical questions (act as liaison between the customer and internal Acronis resources)
SKILLS & EXPERIENCE:
• Fluent German / French / Spanish (both oral and written, Upper Intermediate as minimum)
• English not lower than Intermediate
• Ability to analyze technical issues
• Ability to convey technical information effectively
• Excellent analytical, oral and written communication skills and exceptional customer service skills necessary.
Nice to have:
• 2 or more years of work experience in an applicable industry and role are a plus
• Proficiency with Microsoft Windows operating system and computer networking / any Linux or Mac experience