Customer Care Associate in Lisbon (Portugal)

Where: Lisbon (Portugal)

Extent of Work: Full Time

Click here to apply in English

Responsibilities

• Answer to customer queries and requests, in a simple way keeping your smile, ensuring their satisfaction through a unique customer experience.
• Keep in contact with clients by receiving incoming calls and emails, managing claims and requests.

Requirements:

• Fluency in Spanish
• B1/B2 level of English
• Availability to work in rotating shifts from Monday to Saturday
•Good computer skills;
• Any kind of previous experience or contact with clients
• Excellent communication skills
• Good listening and empathy skills
• Good time management skills
• Team spirit and flexibility.

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