Where: Barcelona (Spain)
Extent of Work: Full Time
Click here to apply in English
We are a leading technology company serving the airline industry, based in Barcelona. We were named as 1 of 15 Spanish start-ups to watch in 2018 by Business Insider Spain!
What’s the role?
The role is Chatbot trainer
But… what’s a chatbot?!?!
Worry not, just read below:
- Chatbots are computer programs that mimic conversation with people using artificial intelligence.
- You’ve probably already been in touch with one of them, most probably on Facebook!
- They are taking the travel industry by storm!
Why do we need chatbots?
Chatbots are an extremely useful tool for companies. This is because they:
- Allow companies to be where their customers are
- Are a two-way channel for personal engagement
- Provide instant and hassle-free amendments and modifications
- Help with frictionless response to disruption and customer care
So, what will I be doing again?
You’ll be teaching NINA, our white label chatbot, to “speak” French using machine learning software that we’ll teach you to use (which is why no programming skills are required!). This chatbot will be interacting with clients on Facebook messenger platform.