Customer Service Agent in Cape Town (South Africa)

Where: Cape Town (South Africa)

Extent of Work: Full Time

Click here to apply in English

Are you fluent in Spanish, do you like interacting with people and would you like to live in one of South Africas most beautiful cities A very exciting job opportunity has opened in stunningly beautiful Cape Town, South Africa for an Spanish speaking Customer Service Agent. You need to have great communication skills, a passion for working with people and a very positive attitude.

Your key job responsibilities as the Spanish speaking Customer Service Agent in Cape Town, South Africa will include

Responding to Spanish customer queries via telephone, email and online chats
Processing pertinent information into relevant databases
Customer relationship building and management
Handling and taking full responsibility for customer related queries
Maintaining a positive, empathetic and professional attitude toward customers at all times
Keeping records of customer interactions, transactions, comments and complaints

Requirements for this Spanish speaking Customer Service Agent job in Cape Town, South Africa

Spanish as a first language and fluency in written and spoken English is essential
Some customer service experience
Strong written and verbal communication skills
Must love working with people
Driven and ability to thrive in a fastpaced environment
Comfortable using computers

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